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Rates quoted are:
Per Luxury Room / Suite per night, include full English or Continental Breakfast. Quoted in South African Rands (ZAR). Subject to change without prior notice. Inclusive of 14% VAT (subject to change). Exclusive of the 1% tourism levy per room / suite per night.

Payment:
All reservations must be guaranteed by a valid credit card. Payment can be made by secure on-line payment, direct deposit or credit card. A deposit is required to confirm reservations 30 days after the reservation has been made. Should payment not be received as stipulated, we reserve the right to cancel your reservation.

Cancellations:
For any reservation cancelled within 30 days of the arrival date, a charge to the full value of the service booked will be made.

Check in / out Check in by 14h00 , however guests who arrive early are welcome to use hotel facilities. Check out by 11h00. Late depatures are subject to occupancy. If we cannot accommodate you, your luggage will be stored for you whilst you enjoy the hotel's facilities.

General:

• Breakfast charge included is non-refundable
• Service charge is discretionary
• Luxury airport transfers and tours can be arranged on request at an additional charge

Children:

• Sleeper-couch at a rate of R800 per child
• Loft Rooms in Pool and House Suites R850, maximum 2 per room
• Breakfast charge: 0 - 2yrs = no charge, 3yrs -11yrs = R80
• Complimentary cots can be provided

Complimentary added-value services:

• 24-hour Internet access at reception, wireless internet access throughout the hotel
• Refreshment Trays in all rooms
• Transport within Franschhoek
• DVD / CD Players

Auberge Rooms:

• Air conditioning
• Ensuite bathroom with untertile heating
• Undercarpet heating
• Open fire places

Auberge Suites:

• As above
• Separate bedroom and lounge area
• Full complimentary bar, with pre dinner snacks
• Private swimming pool in enclosed garden

Four Quarters:

• Separate bedroom, lounge area and walk in dressing room
• Two plasma screen tv's
• Full complimentary bar in room and pool lounge area
• Undertile and undercarpet heating
• Butler service
• Ipod docking stations